At DYRANVEXIL, we are dedicated to providing our customers with top-quality products and exceptional customer service. Your satisfaction is our top priority, and we stand behind our products with a comprehensive Money Back Guarantee.
Eligibility for Returns
To qualify for a refund, the item must be returned in its original condition and packaging within 30 days from the date of receipt. Please note that some items may be subject to specific return policies, which will be clearly stated on the product page at the time of purchase.
Process for Returns
- Contact DYRANVEXIL customer service at [email protected] to initiate a return.
- Provide your order number and details about the product you wish to return.
- Our team will provide you with a Return Authorization Number (RAN) and instructions on how to send the item back to us.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refunds
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable, and you will be responsible for the cost of return shipping.
Exchanges
If you need to exchange an item, please follow the normal return process and place a new order for the desired item.
Exceptions
Certain items, such as clearance products, gift cards, and personalized items, are not eligible for returns or exchanges unless they arrive damaged or defective.
Thank you for choosing DYRANVEXIL. We appreciate your business and are here to ensure your satisfaction with every purchase.